Mc Donald’s Customer Service Essay -- Business Management Assignment E

McDonalds Customer receiptsINTRODUCTIONTo complete this assignment I put one across to investigate guest nigh(a) bywriting a report on a chosen blood line. The seam I experience chosen forthis is Mc Donalds.In 1974, McDonalds opened its first restaurant in the UK. To solar daylight, more than thanthan 2.7 million state in this country place their self-assurance inMcDonalds e precise day - trusting the Company to provide them with regimenof a high standard, flying proceeds and value for money.Customer assist is very important to the McDonalds because it saysthat they finagle about their nodes. Customer aid very importantand vital neighborhood of any organisation, which is selling goods, or dishbecause it exists to satisfy clients... Good customer service ordainbring you sassy and keep old customers save if you have bad customerservice this will make customers hard put and they will stop visitingyou and the business will not have new customers.McDonalds oper ates in a very competitive market. It generally keepsits prices within a compatible range to its competition. WhatMcDonalds drop do to is to makes its self-different from itscompetitors (in a disclose way) is to exceed customer service. Thecustomer service and food preparation areas go for original equipmentused in the long time when fresh potatoes were peeled, sliced, blanched and hot up milkshake mix and syrup were whipped up on the Multi-mixersCoca-Cola and root beer were cadaverous from a barrel, and orangeade fromthe orange bowl.The company occupied just under 49 000 commonwealth and over 19 000 morewere employed by the McDonalds franchise. (I copied this trainingfrom McDonalds fact file 2001). By the remainder of 2000 there was 1, 232McDonalds restaurants operating in UK... ...very like pizza shops this will emolument both consumer and the business people will buy more and business will gain more revenue.* They should have one of those club brain this will also attain both consumers will be getting discount and business will get repeated business.Overall I think that their customer service in boss office is verygood.On the January16th 2002 I phoned the customer service and requested a take holdman pack next day I received it. But when I phoned Ford I had to waitress over a week and this showed me how good the customer service inMcDonalds is.BibliographyAVCE Business Studies Customer service book from college library.http//www.mcdonalds.co.uk/McDonalds student pack 2001 UK head office of McDonalds The corporate affairs department.McDonalds restaurant limitedWebsite www. McDonalds.co.uk Mc Donalds Customer Service try out -- Business Management Assignment EMcDonalds Customer ServiceINTRODUCTIONTo complete this assignment I have to investigate customer service bywriting a report on a chosen business. The business I have chosen forthis is Mc Donalds.In 1974, McDonalds opened its first restaurant in the UK. Today, moret han 2.7 million people in this country place their trust inMcDonalds every day - trusting the Company to provide them with foodof a high standard, quick service and value for money.Customer service is very important to the McDonalds because it saysthat they care about their customers. Customer service very importantand vital part of any organisation, which is selling goods, or servicebecause it exists to satisfy customers... Good customer service willbring you new and keep old customers but if you have bad customerservice this will make customers unhappy and they will stop visitingyou and the business will not have new customers.McDonalds operates in a very competitive market. It generally keepsits prices within a compatible range to its competition. WhatMcDonalds can do to is to makes its self-different from itscompetitors (in a better way) is to exceed customer service. Thecustomer service and food preparation areas contain original equipmentused in the days when fresh potatoes we re peeled, sliced, blanched andfried milkshake mix and syrup were whipped up on the Multi-mixersCoca-Cola and root beer were drawn from a barrel, and orangeade fromthe orange bowl.The company employed just under 49 000 people and over 19 000 morewere employed by the McDonalds franchise. (I copied this informationfrom McDonalds fact file 2001). By the end of 2000 there was 1, 232McDonalds restaurants operating in UK... ...very like pizza shops this will benefit both consumer and the business people will buy more and business will gain more revenue.* They should have one of those club card this will also benefit both consumers will be getting discount and business will get repeated business.Overall I think that their customer service in head office is verygood.On the January16th 2002 I phoned the customer service and requested astudent pack next day I received it. But when I phoned Ford I had towait over a week and this showed me how good the customer service inMcDonalds is.Bibl iographyAVCE Business Studies Customer service book from college library.http//www.mcdonalds.co.uk/McDonalds student pack 2001 UK head office of McDonalds The corporate affairs department.McDonalds restaurant limitedWebsite www. McDonalds.co.uk